In the attachment of this article you find the requirements the review needs to meet. Couverts doesn’t (dis)approve any review. Both the guest and the restaurant owner decide whether the review meets the stated requirements. Both parties are able to report abuse, after which the review can be removed.
Based on the attached rules, the independent editorial office of Couverts whether the reported abuse is valid. Referring to the abuse, it is possible for the restaurant and the guest to get in touch. This only happens once the guest gives permission while writing the review.